Shipping policy
Getting your handbag to you quickly and reliably matters as much to us as the product itself. Here's exactly what to expect once you hit "order."
Where We Ship
Right now, we ship only within the United States. We're not able to process or fulfill orders with a delivery address outside the US.
Shipping Cost
Free on every order, no minimum spend required, no hidden charges tacked on at checkout.
How Long It Takes
We break delivery down into two parts, so there's no guesswork:
Processing (before it ships)
- 1–2 business days (Monday–Friday)
- Our order cut-off is 5:00 PM (CT) — anything placed after that, or over a weekend/holiday, starts processing the next business day
Transit (once it ships)
- 4–6 business days, via trusted carriers like FedEx and USPS
- Total time from order to doorstep: roughly 5–8 business days
Tracking Your Order
Every order ships with tracking. As soon as it's dispatched, you'll get an email with your tracking number so you can follow it the whole way to your door.
No Surprise Charges
Since we only ship within the US, there are no customs fees, import duties, or extra taxes to worry about at delivery. What you pay at checkout is the full and final amount.
If Something Goes Wrong
Packages occasionally run late for reasons outside anyone's control. If your order is significantly past its estimated delivery window, reach out to us we'll follow up directly with the carrier to track it down and get it resolved.
Business Information
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Business: Zelquix
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Phone: +1 (254) 535-3917
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Email: support@zelquix.shop
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Address: 4207 Jim Ave, Killeen, TX 76549, USA
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Days We Operate: Monday – Friday
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Hours We're Reachable: 9:00 AM – 5:00 PM (CT)
- Average Response Time: Under 24 business hours